Fighting Words: Disputing a Debt Collection Company

By Kara Massimo


Our individual rights are of the utmost importance during times of financial struggle. Debt collection companies have the right to monitor debt ensuring it's eventual payment, but they also must be ethically sound. To maintain a certain ethical standard, they should avoid harassment and threatening behavior concerning the debtor. Beyond ethics, there's the matter of dealing with a margin of error. The financial effects of an error made by debt collectors could be impactful, so it's important to know how to best correct the situation.

Collectors of debt, as part of their ethical standard, can't collect amounts greater than the debt owed. If an error is made, it needs to be corrected by law. It would be advantageous for the debtor to know how to carefully deal with the situation. Constructing a letter of dispute is one way to do this. To write a letter of dispute, the debtors should consult certain guidelines so as to advocate for themselves in the most effective way possible.

A letter of dispute should be written formally and yet amplify the error so that it can be rectified. The letter serves as a complaint against the collection company and allows for the civil correction of a mistake that could be potentially devastating or at least cumbersome for the debtor. There are a number of steps to follow when making a dispute, and this all has to involve a rational interaction with the company in question, and making sure to inform every faculty involved of the error.

When dealing with a debt collection company, the debtor's rights must be protected in the event of an error. The debtor, when filing a complaint, should also take into account the four stages of collection Rapid Recovery Solutions adheres to. The process should begin with the debtor behaving in a "soft and non-threatening" way also, especially as they go about formulating a letter of dispute.

Debt collectors need to be ethically sound when dealing with the debtor, but the debtor should also behave this way in response. When errors arise, the debt collector needs to be dealt with in an agreeable way in order to produce the desired result. This is especially important in the event of a dramatic financial blunder. Efficient and responsible action needs to be taken.




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